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Conditions

Terms and conditions, essential documents

I. Subject of binding order

  1. The lessee shall be delevered the type of vehicle and vehicle equipment shown in order.
  2. In the event that is not possible to deliver the required vehicle to the lessee, the lessot reserves the right to supply a comparable vehicle to the lessee for agreed price.
  3. A reserved vehicle will remain reserved for you for a maximum of two hours after the agreed time of handover. In the event of a serious reason it is possible to change in the time of the hire. After this period has expired the contract shall be considered cancelled.
  4. The vehicle must be returned at the agreed time and place according to opening hours. For late return /mor than 1 hour/ you will be billed for another day of hire for each 24 hours started.
  5. A hire contract will be made out at the branch during the handover of the vehicle, the lodging of the deposit and payment of the hire charge according to the actual price list.
  6. The lessee guarantees that the drivers shown have a valid drivers licence and will have one fot the duration of the hire. Neither the lessee nor other driver shown may use the vehicle for test or sporting purposes.

 

II. Confirmation of order / cancellation of order

  1. A confirmation of the order made will be sent to the lessee after the data processing by the method you chose for confirmation of the reservation shown in the order.
  2. The lenght of the hire and date of hire can be changed even after the definitive confirmation of the order. It is always possible to reorder if the vehicle is available fot the given time.
  3. The conditions agreed by the handovering are binding and cannot be changed after the start of the hire without the express consent of the lessor.
  4. Miracar reserves the right in outstanding cases to withdraw from the confirmed order.

 

III. Documents necessary for conclusion of contract

Business subject:

  • Power of attorney from statutory representative /when not present during delivery/
  • ID or Passport of a driver, Driving license of a driver

Non business subject:

  • ID or Passport
  • Driving licence 

Foreigners:

  • EU ID or passport
  • Driving licence

All required papers has to be presented before delivery. In case of delivery out of Miracar branch, all required papers has to be sent on email: info@miracar.cz 

 

IV. Conditions for paid services for vehicles in all categories

  1. Journey abroad: This service enables travel with the hired vehicle outside the Czech republic for free /Miracar must be informed about travelling abroad/. In case of unauthorized travel abroad the hirer shall be billed a standard fee for this service in accordance with the lessor's price list along with the penalty fee of 10 000,- CZK. Furthermore, all other complementary services ordered shall be terminated immediately and hirer shall be billed for all eventual service cost.
  2. Another driver: This service enables another /second/ driver to drive the vehicle. This driver must be specified in the agreement. Any second driver must submit all documents necessery to enter into the agreement and the hirer must guarantee that the second driver fulfils all conditions necessary for the driving of motor vehicles of the given category demanded by the applicable law. Should the hirer enable another person, that is in the agreement not specified as a second driver, to drive the vehicle without this service having been ordered, it shall be the lessor's exclusive privilidge to bill the hirer for this service in accordance with the lessor's price list along with a penalty fee of 1 000,- CZK. Furthermore, all other complementary services ordered shall be terminated immediately and all risks connected to an eventual road accident shall be taken by the hirer.
  3. Zero Excess Fee: The entire risk of loss or damage of the character ordered and confirmed (damage, theft) shall be taken by the lessor. In case of any loss or damage it shall be the hirer's obligation to call the Police. Failing that, the hirer shall be obliged to pay the full excess amount in accordance with the respective provisions of these General conditions. The service "Zero excess fee" does not aply for damage caused to the tires and damage caused by improper handling, exchange of bulbs and situations when the hirer runs out of fuel. The service "Zero excess fee" for cases of theft cannot be ordered in case of first rental.
  4. Road assistance to the extent specified under paragraph IV.1.,2.,3. (assistance service, substitute vehicle, towing) is, for the case of any fault or accidents not caused by the hirer, already included in the rental price of all vehicles. In case of faults and / or accidents caused by the hirer, the hirer shall be billed for these services in accordance with the lessors's valid price list.
  5. Fuel: The hirer is obliged to return the vehicle with the same amount of fuel with which he/she took it over from the lessor. Failing that, the hirer shall be billed a penalty fee for refuelling specified in the lessor's price list and the full price for missing fuel in accordance with topical fuel prices.

 

V. Compensations for damage

  1. The hirer is obliged to inform the lessor and the Police immediately, and to complete the Damage report form delivered along with the vehicle, about any occurrence of a loss, i.e. even about such occurrence of a loss which involves no damage to the hired vehicle or destruction or theft thereof, and to make a list of all participants, witnesses and objects involved. Should this obligation be not fulfilled, the eventual recourse from the insurance company shall be reclaimed by the lessorfrom the hirer.
  2. The hirer is herewith obliged to pay for any costs that may arise as a consequence of a settlement of a claim that has emerged on the vehicle or in connection with its operation, if the General conditions of car rental are not observed.
  3. In case of accident and / or damage to the vehicle and / or to any of its parts caused by the hirer or should the party at fault not be found and / or should it become impossible to file a claim for compensation for damage with another insurance company, the hirer shall be obliged to pay a contribution of 10%, an amount no smaller than 10 000,- CZK /if not agreed on by the parties of these General conditions otherwise/, and to pay for the towing service to a repair shop determined by the lessor or, if agreed on with the lessor, to  the lessor's headquarters. In case of theft  of the hired vehicle the hirer  shall be obliged to pay 10% of the purchase price of the vehicle to the lessor. The hirer is obliged to pay the lessor for any legitimate claims and / or eventual substractions made by the insurance company in accordance with the insurance conditions of the insurance company with which the vehicle is insured.
  4. The hirer is obliged to pay for any loss or damage, including any lost profit during the repair of the vehicle, if such repair shall become necessary as a consequence of operating the vehicle under the influence of alcohol, medication, drugs and / or other substances.
  5.  The hirer herewith expresses his / her explicit consent with the fact that it is the lessor's exclusive  priviledge to withdraw all rental costs, damage costs and / or any other legitimate claims from the contract of car rental and / or the General conditions and / or any eventual subsequent billing from the hirer's credit card.

 

VI. Protection of personal data

The lessee agrees to the lessor handling and using his personal data fot the purposes of performing the contract. This personal data will be provided to third parties only if lessor considers it essential to avert or avoid unlawful activity or activity punishable under law.